Nagios XI not fully functional Services Stopped state

Nagios XI not fully functional Services Stopped State. Which means all of the Nagios XI services showing as red and there is not option to restart the services from web interface.

Components not running:
Database Maintenance [Last Run 14d 6h 25m 14s Ago]
Command Subsystem [Last Run 14d 6h 20m 14s Ago]
Event Manager [Last Run 14d 6h 20m 11s Ago]
Feed Processor [Last Run 14d 6h 20m 14s Ago]
Report Engine [Last Run 14d 6h 21m 14s Ago]
Cleaner [Last Run 14d 6h 21m 14s Ago]
Nonstop Operations Manager [Last Run 14d 6h 21m 14s Ago]
System Statistics [Last Updated 14d 6h 25m 27s Ago]

Nagios XI not fully functional Services Stopped state

Nagios XI components are in Stopped State

All of the Sudden surprise to see Nagios XI components are in stopped state, There is no option to start the service from web console. Then How.?

Here are the steps you have to follow to resolve the issue.

check below services are in running state

[nagios@TechTutorials ~]$ sudo service nagios status
nagios (pid 81694) is running...

[nagios@TechTutorials ~]$ sudo service ndo2db status
ndo2db (pid 77017) is running...

[nagios@TechTutorials ~]$ sudo service npcd status
NPCD running (pid 77252).

[nagios@TechTutorials ~]$ sudo service postgresql status
postmaster (pid  78567) is running...

[nagios@TechTutorials ~]$ sudo service mysqld status
mysqld (pid  36042) is running...

[nagios@TechTutorials ~]$ sudo service crond status
crond (pid  76927) is running...

You see all of the above services are in running state but you still see components are in stopped state.

Below is the trick worked for me. Verify the nagios user password is expired..? if yes then reset it, now go back to web console and see all the components are in running state

[nagios@TechTutorials ~]$ sudo chage -l nagios
Last password change                                    : Jun 01, 2016
Password expires                                        : Sep 09, 2016
Password inactive                                       : never
Account expires                                         : never
Minimum number of days between password change          : 0
Maximum number of days between password change          : 100
Number of days of warning before password expires       : 10

[nagios@TechTutorials ~]$ sudo passwd nagios
Changing password for user nagios.
New password:
Retype new password:
passwd: all authentication tokens updated successfully.

[nagios@TechTutorials ~]$ sudo chage -l nagios
Last password change                                    : Sep 16, 2016
Password expires                                        : Dec 25, 2016
Password inactive                                       : never
Account expires                                         : never
Minimum number of days between password change          : 0
Maximum number of days between password change          : 100
Number of days of warning before password expires       : 10

Nagios XI not fully functional Services Stopped state

That’s about the Nagios XI error resolution. Enjoy..!! 🙂

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